Create an ever adapting connection.

Made in England

How can we help?

Search all help and resources, or get assistance straight from the team at Adapt ID by emailing support@adaptid.uk

General

Once your order has been dispatched, you will receive a confirmation email with a Royal Mail tracking code. Royal Mail will update this in due course- it may take a little while to update!
All of our orders are posted First Class and Signed For with Royal Mail, and are generally posted within one business day of your artwork being approved for print.
If your order is urgent, please contact our team to organise a guaranteed delivery service.

support@adaptid.uk

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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If you would like to add additional links to a standard business card, you will need to purchase a ‘Corporate Package’ from us. Please contact our support team for further details on this.

support@adaptid.uk.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Our Corporate Discounts commence at 25 cards and above- please contact us if your order value is over this quantity!

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We normally ship within 24 hours of receipt of order, payment and artwork. If your order is urgent and requires a guaranteed delivery service, please contact our support team prior to placing an order.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Yes, absolutley! Although it does not happen very often...

All of our cards are tested before leaving the studio. We are yet to have a card retured due to a faulty NFC chip.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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You are able to download a previous order invoice in PDF format from in your account here.


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Demand for these cards has grown stronger each year, I suppose it's our ultimate Eco-Friendly option!


Great for the environment and goes some way to your companies Green and sustainability credentials.


*NOTE* Being an organic product Bamboo does have it's caveats, they are quite susceptable to cracking and breakages! Although you can get them wet, they would not take kindly to continued soaking.


The print quality in full colour print will still highlight the woods natural grain and small chips can be expected with prolonged use.


We at Adaptid think it is only fair to outline these potential issues prior to purchase.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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If you are just supplying a logo, we can generally make use of any file, however an SVG file is ideal! If you would like to supply edge-to-edge artwork for the card, please supply a PDF file, size 87 x 56mm, no crop, no bleed.

The size for our contactless tags is 36 x 36mm.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Yes!

If you have purchased a number of cards from us, it may be easier to upload the all the information in one go, rather than to each card indivudually....

This service is chargeable - please contact our sales team for for a quote.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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If, for whatever reason, you need your card deactivating, please contact our support team.

If the request is urgent, please call the office phone on 01673 847653

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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A standard card will have a QR code printed on the reverse, with our Adapt ID branding. It will also have the ID number of the card printed in the bottom right hand corner.

If you would like to have your own artwork printed, please choose the 'reverse print' option at checkout.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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PLA stands for Polylactic Acid, and is a bioplastic made from plant-based sources. Unlike PVC, it is made form renewable sources such as corn starch, sugarcane or sugar beet.

They look and feel almost exactly the same as our PVC cards, with the added bonus of them being degradable! They are still fully waterproof, durable and scratch-resistant.



If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Go to your account and select the card you would like to edit.

Under the 'edit image' tab, you will be able to upload a profile picture. 

The recommended format for this is a JPEG file, in a square size. 36 x 36mm is a size that works well!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Almost all phones made in 2015 onwards have NFC background reading capabilities. It is important that you know where the reader is to get the best use out of your card! For iPhones, the reader is at the top of the phone near the camera, and for Android is generally in the middle/top on the back of the phone. Place and hold your card against the reader for a few seconds. A pop-up will appear; click on this to view your contactless business card information!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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You can do that Here!

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When they tap their phone on the business card, they will be directed to a landing page. From here they can save your details in a number of ways...

To download your details as a contact- click the 'Download Contact' button, and they will be able to save you as a contact in their phone.

By clicking the social media buttons, they will be directed to your social media pages (within the app, if you have it) where they can click the follow button!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Nope!

Neither person needs an app to share or receive your contact information. All they need to do is tap their phone on your card!

If you wish to edit the details shown on your card, you can do this Here

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Our Pre-Printed cards are supplied with a name on a plain coloured background. Once you have placed an order, our team will contact you to confirm which name you would like printing.

With our Bespoke business cards, you can have whatever artwork you like printed edge to edge, and full colour! Please send over your logo or PDF artwork and we will ensure it is suitable for printing.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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If, for whatever reason, you need your tag deactivating, please contact our support team. If the request is urgent, please call the office phone on 01673 847653

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Yes, absolutley! Although it does not happen very often...
All of our tags are tested before leaving the studio. We are yet to have a tag retured due to a faulty NFC chip.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Go to your account and under the card section, select the ID number you would like to edit. Under the 'edit image' tab, you will be able to upload a profile picture.  The recommended format for this is a JPEG file, in a square size. 36 x 36mm is a size that works well!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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The security of our customer's data is our top priority. adaptid.app is built with strict security requirements and protocols to secure your data, such as ISO/IEC 27001 and ISO/IEC 27018, and is undergoing annual security audits and assessments. We use high physical, procedural, and technical security measures to preserve the integrity and security of your data, as well as adhering to the strictest data protection laws. We take the protection of your data exceptionally seriously and have a variety of security systems in place, our servers and based in London, UK and are all PCI compliant to keep you safe.



Read our data guide

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Yes, our contactless cards can be printed to your own design. Simply select the bespoke card option and let us know at checkout what colour card, upload or send us your logo!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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You can store as much or little information as you require. Store your contact information, social media accounts, online menus, enquiry form, website links, music platforms, review platforms, the possibilities are endless!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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No, your account will have access to the free Adapt ID online portal to allow you to update your cards and tags quickly and easily in the future. Use of the advanced Adapt ID platform for online ordering, entry and bookings will be charged additionally. More information on our other solutions can be found here.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Yes. We offer different reseller and affiliate packages at a variety of price points. Send us an email at hello@adaptid.uk or call 01673 847653 for more information.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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No. VAT will be added to the listed price where applicable.

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In the world of networking, contactless business cards offer a sleek, modern solution. They allow seamless sharing of digital information through NFC (Near Field Communication) technology, eliminating the need for paper cards. While PVC (Polyvinyl Chloride) has traditionally been the go-to material for NFC cards, PLA (Polylactic Acid), a biodegradable polymer, is gaining popularity. Here’s why PLA contactless business cards have several advantages over PVC:


1. Eco-Friendliness


PLA is derived from renewable resources like corn starch or sugarcane, making it biodegradable and compostable under industrial conditions. In contrast, PVC is derived from petroleum-based products and is not biodegradable, contributing to environmental waste. As businesses and individuals push for more sustainable practices, PLA cards align with eco-friendly values.


2. Lower Carbon Footprint


The production of PLA generates significantly fewer greenhouse gas emissions compared to PVC. This makes PLA a more sustainable option, reducing the overall environmental impact of manufacturing contactless business cards.


3. Safer Production and Disposal


PVC manufacturing involves hazardous chemicals, which can harm both the environment and human health if not handled properly. In contrast, PLA production is safer and more sustainable. Additionally, when disposed of, PVC can release toxic substances, while PLA decomposes naturally, minimizing long-term environmental damage.


4. Recyclability


While PVC can technically be recycled, the process is complex and not widely practiced. PLA, on the other hand, can be industrially composted or recycled more easily, offering a circular lifecycle for the material and reducing waste in landfills.


5. Customisation and Durability


Both our PLA and PVC contactless NFC business cards can be made durable enough for everyday use, but PLA NFC business cards offer similar durability with a lighter environmental footprint. Advances in PLA production have made it possible to customize these cards in a variety of shapes, colors, and designs, comparable to PVC.


Conclusion


For businesses aiming to reduce their environmental impact while still embracing modern, contactless technology, PLA contactless business cards provide a sustainable alternative to traditional PVC contactless cards. With advantages in eco-friendliness, lower carbon emissions, and safer production, PLA NFC business cards help promote greener networking without sacrificing functionality or quality.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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In today’s digital world, marketing is evolving beyond traditional methods to engage consumers in dynamic, interactive ways. Near Field Communication (NFC) technology has entered the scene, offering marketers a unique tool that merges the physical and digital realms. Round NFC tag stickers are a standout in this regard—compact, versatile, and easily integrated into various marketing strategies. Let’s explore how these tiny tech wonders can enhance customer experience, drive engagement, and create meaningful brand interactions.

1. Enhanced Product Information and Digital Content

Round NFC tags provide a seamless way to connect consumers with detailed product information or digital content. By simply tapping their smartphones to an NFC sticker on a product label, customers can access ingredients, production details, usage tutorials, or even rich media like videos. This touchpoint not only builds transparency and trust but also helps brands showcase the unique aspects of their products without overwhelming the physical packaging.

2. Loyalty Programs and Instant Rewards

Incentives are powerful motivators, and NFC tags make it easy to reward loyal customers on the spot. Brands can attach round NFC tags to promotional displays or product packaging, allowing customers to tap and receive instant rewards, such as discounts, loyalty points, or exclusive content. This effortless reward system encourages repeat purchases, enhances brand loyalty, and provides valuable data on customer engagement and preferences.

3. Contactless Payments and Digital Transactions

For brands with physical stores or pop-up shops, NFC tags can facilitate contactless payments, offering customers a quick and safe transaction method. Customers simply tap their devices on the tag to initiate a payment, creating a streamlined and memorable shopping experience. This is particularly valuable in today’s post-pandemic world, where contactless transactions are increasingly preferred for health and convenience reasons.

4. Interactive Out-of-Home Advertising

NFC-enabled billboards, posters, or transit ads add a new level of interactivity to traditional advertising. By embedding NFC stickers within printed ads, brands enable passersby to tap for immediate access to landing pages, promotional videos, or limited-time offers. This strategy transforms otherwise passive advertising into an active experience, bridging the gap between outdoor campaigns and online interactions.

5. Streamlined Social Media Engagement

Social media is vital for modern brands, and round NFC tags offer a quick way to drive social media interactions. For example, placing NFC stickers at events, in-store displays, or on product packaging allows customers to instantly follow a brand’s social media page, access user-generated content, or participate in branded hashtags and challenges. This convenience encourages more frequent and meaningful interactions, amplifying brand visibility and fostering a community around your brand.

6. Personalized Customer Experiences

Consumers increasingly value personalized experiences, and NFC technology can deliver just that. By collecting and analyzing data from NFC tag interactions, brands can identify trends and preferences, then tailor future interactions accordingly. For example, a customer who frequently taps to view information on specific product lines could receive personalized offers or content in future visits, enhancing the customer journey and increasing conversion potential.

7. Streamlining Product Registrations and Customer Support

With round NFC tags on product packaging, brands can make product registrations, warranties, and support services as simple as a tap. When customers tap their phones, they can instantly register their product, review warranty information, or access customer support, eliminating the hassle of filling out forms. This convenience reflects positively on the brand, showing a commitment to customer care and making after-sales processes smooth and straightforward.

8. Data Collection and Analytics

For marketers, the ability to gather real-time data is crucial for making informed decisions. NFC tags provide an invaluable source of engagement metrics, including how often tags are tapped, the locations with the highest engagement, and even demographic data. These insights help brands refine their marketing strategies, optimize campaigns, and better understand their audiences.

9. Augmented Reality (AR) and Gamified Experiences

Round NFC tags can serve as entry points for immersive AR experiences or gamified marketing efforts. Customers tapping an NFC tag on packaging or a display could unlock a virtual game, a 3D view of the product, or an AR experience featuring the brand’s mascot. This combination of NFC and AR creates memorable, shareable moments that increase brand stickiness and encourage word-of-mouth promotion.

10. Sustainable and Paperless Marketing Initiatives

In an age where environmental responsibility matters more than ever, NFC tags support brands’ sustainability goals by reducing reliance on printed materials. With a simple tap, consumers can access digital brochures, user manuals, or product catalogs, eliminating the need for disposable paper copies. This tech-forward approach aligns with eco-conscious values and resonates with audiences who prioritize sustainability.

Conclusion: Round NFC Tags as a Tool for the Future of Marketing

Round NFC tag stickers represent a modern, interactive approach to marketing that meets the needs of both consumers and brands. From enhancing product transparency to building loyalty programs and creating immersive experiences, NFC technology empowers brands to connect with their audience on a deeper level. As more consumers adopt NFC-enabled devices, the opportunities to leverage this technology for creative marketing campaigns will only grow.

By incorporating round NFC tags into your marketing strategy, you’re not only adopting cutting-edge technology but also paving the way for richer, more engaging customer experiences. It’s a small, versatile tool with immense potential—ideal for marketers who want to stay ahead of the curve and connect with customers in innovative, meaningful ways.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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NFC wristbands offer a range of practical and innovative uses, especially as they become more popular in various industries. Here are five common applications for NFC wristbands:

  1. Access Control and Event Entry: NFC wristbands make entry to events, festivals, and secure facilities quick and secure. By tapping the wristband on a reader, attendees can gain entry without the need for paper tickets, reducing bottlenecks at entrances and providing a convenient, contactless check-in solution.

  2. Contactless Payments: Ideal for festivals, amusement parks, and resorts, NFC wristbands enable users to make secure payments without carrying a wallet or smartphone. Linked to a payment account, these wristbands can be tapped at participating vendors, streamlining the purchasing process and allowing for a more seamless customer experience.

  3. Hotel Room Access: In the hospitality industry, NFC wristbands serve as room keys, giving guests quick and easy access to their rooms and other areas of the property, like gyms and pools. This functionality enhances guest convenience and adds an extra layer of security since the wristband is less likely to be lost compared to traditional key cards.

  4. Loyalty Programs and VIP AccessNFC wristbands can be programmed to recognize loyal customers or VIP members, granting them access to exclusive areas, special discounts, or promotional rewards. This use is especially effective in retail stores, gyms, and member-based clubs, where it creates a personalized experience and strengthens customer engagement.

  5. Medical Information and Emergency IdentificationNFC wristbands are becoming popular in healthcare settings, as they can store critical medical information, such as allergies, emergency contacts, and medications. In case of emergencies, healthcare providers can quickly access this information, improving patient care and response times.

These uses make NFC wristbands a versatile tool across multiple sectors, enhancing convenience, security, and engagement through simple, contactless interactions.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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NFC (Near Field Communication) technology can significantly improve the efficiency, accuracy, and accountability of daily HGV inspections. By integrating NFC tags and readers into the inspection process, fleet operators can streamline routine checks, reduce paperwork, and gain more detailed, reliable records. Here’s how NFC can enhance HGV daily inspections:

1. Automated Checkpoint Tracking

NFC tags can be placed at key inspection points on the vehicle—such as wheels, brakes, mirrors, lights, and load compartments. During an inspection, the driver taps each tag with a smartphone or handheld scanner to confirm that the component has been checked. This makes it easy to verify that each part of the inspection has been completed systematically, ensuring no items are missed.

2. Real-Time Digital Logging

With NFC technology, every check can be instantly logged in a digital system. Each NFC tap creates a timestamped record that can be uploaded to a fleet management system in real time. This enables managers to monitor inspections as they happen and automatically store comprehensive records without the need for manual data entry or paper documentation.

3. Photo and Fault Reporting

Our NFC Safety Platform allows drivers to take photos if a fault is found at an inspection point. By associating the photo with a specific NFC checkpoint (e.g., a cracked mirror or a low tire tread), drivers can provide visual evidence that is immediately linked to the report. This feature not only improves fault accuracy but also gives fleet managers a clear view of the issue, allowing them to make informed repair decisions.

4. Improved Accountability and Compliance

With our NFC tags, each inspection point interaction can be traced, reducing the risk of missed checks or incomplete inspections. This automated tracking provides proof that a driver has visited each critical point of the vehicle, helping companies stay compliant with regulations, such as those set by the DVSA in the UK, that mandate daily checks. The digital logs serve as tamper-proof records for audits or roadside inspections.

5. Efficient Repair Management and Issue Resolution

When faults are identified, they are instantly recorded in the system and can be flagged for repair. This process allows fleet managers to prioritize and track repair work orders efficiently, ensuring any critical issues are resolved before the vehicle hits the road. The NFC system can also notify drivers if an HGV is flagged as "do not drive" due to an unresolved issue, preventing unauthorized use.

6. Maintenance and Inspection History

NFC tags allow each component’s inspection history to be stored and accessed quickly. Fleet managers and drivers can review previous issues, recent repairs, and inspection frequency by simply tapping an NFC tag. This feature supports preventative maintenance efforts by highlighting patterns or frequently reported issues, leading to proactive vehicle care and fewer breakdowns.

7. Integration with Fleet Management Systems

The Adapt ID Safety Platform can integrate with existing fleet management software, streamlining data flow from inspections to scheduling, maintenance, and compliance. This integration provides a centralized view of each vehicle’s status and health, enabling managers to make data-driven decisions that improve overall fleet performance and reduce downtime.

Summary

The Adapt ID Safety Platform offers a fast, reliable, and transparent way to enhance daily HGV inspections. By automating checkpoint tracking, enabling real-time digital logging, and facilitating detailed fault reporting, NFC can make HGV inspections more thorough and compliant while reducing administrative burdens for drivers and fleet managers alike.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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NFC (Near Field Communication) and RFID (Radio Frequency Identification) are both wireless communication technologies that allow devices to exchange information. Though they share similar principles and often overlap in functionality, they differ in their underlying technology, typical applications, and operational characteristics. Here’s a closer look at the distinctions between NFC and RFID:


1. Range and Communication Distance

  • RFID: RFID technology uses electromagnetic fields to identify and track tags attached to objects. RFID can operate over various distances depending on the frequency used—typically divided into low frequency (LF), high frequency (HF), and ultra-high frequency (UHF). UHF RFID systems can reach distances of up to 100 meters, making RFID suitable for applications requiring longer-range identification.
  • NFC: NFC operates at a very close range, usually within 4 cm (about 1.5 inches). This close-proximity communication makes NFC a secure choice for applications where intentional physical contact or proximity is preferred, such as contactless payments, access control, or peer-to-peer data exchange.

2. Data Transfer Directionality

  • RFID: RFID is typically a one-way communication system. In passive RFID systems, an RFID reader emits a signal that powers a passive RFID tag, which then responds with its stored data. Active RFID tags, which have their own power sources, can also transmit data but are usually limited to fixed data. RFID’s unidirectional communication limits its use in applications where two-way interaction is essential.
  • NFC: NFC, by contrast, allows for both one-way (read-only) and two-way communication. In two-way communication, NFC devices can both send and receive data, making it more flexible for applications where both sides need to exchange information, such as pairing Bluetooth devices, sharing files, and enabling payment terminals.

3. Power Source and Tag Types

  • RFID: RFID tags come in two main types—passive and active. Passive RFID tags do not have their own power source and are powered by the reader’s electromagnetic field. This limits their range but keeps them inexpensive and lightweight, often used in inventory tracking. Active RFID tags have built-in batteries, allowing them to operate over longer distances, making them suitable for vehicle tracking, asset management, and real-time location systems.
  • NFC: NFC tags are always passive, powered by the magnetic field of the reader. This power arrangement and the proximity requirement make NFC ideal for low-power, secure, and low-cost applications. The lack of an active power source also contributes to the compact, mobile-friendly design of NFC chips and cards.

4. Frequency and Speed of Communication

  • RFID: RFID technology operates across a range of frequencies. LF RFID systems (around 125-134 kHz) are commonly used in animal tagging; HF RFID systems (13.56 MHz) are popular for access control and inventory management; UHF RFID (860-960 MHz) is used in supply chain management, where longer-range scanning and faster data transfer speeds are required. However, UHF RFID is sensitive to interference from metals and liquids.
  • NFC: NFC operates at a standardized frequency of 13.56 MHz (a subset of HF RFID), limiting its speed and range but ensuring compatibility across all NFC-enabled devices. This frequency enables reliable communication at close proximity, an essential feature for secure, quick transactions.

5. Security and Privacy

  • RFID: Security levels in RFID vary based on the type of application and frequency. Low-frequency RFID is generally limited in terms of data security. Higher-frequency systems, such as UHF, can implement encryption and authentication, but they are still vulnerable to certain security risks like eavesdropping and data interception, especially in long-range applications.
  • NFC: NFC’s short range inherently provides a layer of security, making it less susceptible to interception from a distance. NFC also incorporates encryption protocols such as the Secure Element (SE) and Host Card Emulation (HCE) for payment applications, providing enhanced data protection. This makes NFC a preferred technology for applications requiring high-security levels, such as mobile payments and access control.

6. Use Cases and Applications

  • RFID Applications: RFID is widely used in logistics, inventory management, and supply chain operations where tracking and identification at a distance are beneficial. RFID’s ability to identify multiple tags at once makes it ideal for settings like warehouses and retail environments. Additionally, RFID is used in asset tracking, vehicle identification, and even animal tracking.
  • NFC Applications: NFC is commonly found in consumer-facing applications, including mobile payments (such as Apple Pay, Google Wallet), contactless credit cards, electronic ticketing, and access control systems. NFC’s peer-to-peer mode enables two NFC-enabled devices to exchange information, making it popular in modern smartphones and wearable devices.


Conclusion

While NFC is a subset of RFID technology, the two have distinct characteristics and are used in different scenarios. RFID excels in long-range, one-way identification and tracking, often used in logistics and asset management. NFC, on the other hand, is ideal for secure, close-range, two-way communication, widely utilized in mobile payments, access control, and personal device pairing. Understanding these differences helps businesses and consumers select the best technology for their needs, optimizing functionality, security, and user experience.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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As businesses and individuals strive for efficiency, sustainability, and innovation, NFC reusable business cards are becoming a natural choice. They represent the convergence of technology and practicality, ensuring seamless communication while reducing waste. In a world increasingly focused on digital transformation and environmental responsibility, adopting NFC technology in networking is more than a trend—it's a necessity. By making the switch to NFC reusable business cards, professionals can not only elevate their networking game but also contribute to a more sustainable and tech-forward future. It’s time to tap into the future—literally.

1. Environmentally Friendly

Traditional business cards contribute to significant paper waste, with billions printed and discarded annually. NFC cards are reusable, meaning one card can replace thousands of disposable counterparts, drastically reducing environmental impact.

2. Cost-Effective

While the initial investment in an NFC card may be higher than printing a batch of traditional cards, the cost savings over time are undeniable. With no need for constant reprints due to outdated information or design updates, Adapt ID NFC business cards prove to be an economical choice.

3. Always Up-to-Date

With NFC cards, you can update your contact details or portfolio in real time without needing a reprint. If you switch jobs, change phone numbers, or launch a new project, the information shared via the NFC card can be updated instantly through an app or dashboard.

4. Interactive and Tech-Savvy

NFC cards make a lasting impression. In a world increasingly reliant on technology, being able to tap a card to share dynamic digital content sets you apart as forward-thinking and professional.

5. Convenient for Users

Recipients no longer need to manually input information or worry about misplacing a physical card. Instead, your details are directly saved to their device, ensuring your connection doesn’t get lost in the shuffle.

6. Enhanced Analytics

Our NFC business card platform allows users to see analytics to track how and when your card was used. This feature provides valuable insights into your networking efforts and helps identify potential leads or opportunities.

Real-World Applications

  • Entrepreneurs and Freelancers: Showcase portfolios, websites, and contact details in a modern and eco-friendly way.
  • Corporate Professionals: Streamline networking at conferences, meetings, and trade shows without the hassle of carrying stacks of paper cards.
  • Sustainability Advocates: Demonstrate a commitment to eco-conscious practices by ditching paper entirely.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Data

Yes, we notify user via email after 1 year of inactivity, then remove the account completely after 1 month if still no activity.

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Can be specified if required, please speak to your account manager.

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Yes, Secure Sockets Layer port 443.

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Yes, MySQL Enterprise Transparent Data Encryption (TDE).

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Apache HTTP Server 2.4 Logs & Monitoring via Do-Agent.

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Real-time.

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Yes, via Git.

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Yes, ISO 27001.

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PCI-DSS, ISAE-3402, ISO 27001, ISO 50001, SOC 2 Type 2, ISO 90001, ISO 14001, SSAE-16 Type 1 & SOC 1 Type 2.

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Platforms

You can pay for your Adapt ID platform by BACS, Direct Debit or credit card.

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Yes, we believe that long-term contracts don’t suit the rapidly evolving needs of small businesses. Give us 30 days notice and we’ll cancel your contract.

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Troubleshooting

Your card has already been activated! Simply log into your Adapt ID account, then go to the ‘cards’ tab to edit your card.

Can’t remember your account details? This is likely the email address you used when you purchased the card. You can also change your password by using the ‘forgotten password’ function on the login page.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Please watch the below video


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It may be that you are not holding the card in the correct place for your model of phone. Depending on the model, the NFC reader can be in different locations. Almost all phones made in 2015 onwards have NFC background reading capabilities. It is important that you know where it is to get the best use out of your card! For iPhones, the reader is at the top of the phone near the camera, and for Android  is generally in the middle/top on the back of the phone. Place and hold your card against the reader for a few seconds. A pop-up will appear; click on this to view your contactless business card information!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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You may have begun setting up the card details when you purchased your card. Log in to the account you created when you purchased the card. If you are having trouble loggin in to this, you can use the 'forgotten my password' function on the login page to reset your password. Failing this, please contact our support team and we will get you logged back in!


If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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In most cases, your card ID number will be printed on the reverse of your card. It will be in the bottom right-hand corner, in very small writing!

If you have bespoke artwrok printed on the reverse, this may not be the case. Alternatively you can find the card ID number listed in your account, or when you tap or scan the card with your phone, the ID number will be in the web address.

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When you purchase a branding package from us, we will automatially assign all of your new cards to it.

Your cards will appear in your account already assigned to your company 'listing'.

As standard, we will set up the package using the artwork and colours from your website, but if you would like this changing, please send accross any alternative artwrok/colours that you would like us to use.


We aim to complete this before dispatching your cards, however this is not always possible. If your set-up is urgent, please let our support team know!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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You can find the tag ID number listed in your account, or when you tap the tag with your phone, the ID number will be in the web address.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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You may have begun setting up the card details when you purchased your tag. Log in to the account you created when you purchased the tag. If you are having trouble loggin in to this, you can use the 'forgotten my password' function on the login page to reset your password. Failing this, please contact our support team and we will get you logged back in!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Your tag has already been activated! Simply log into your Adapt ID account, then go to the ‘cards’ tab to edit your tag. Can’t remember your account details? This is likely the email address you used when you purchased the tag. You can also change your password by using the ‘forgotten password’ function on the login page.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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It may be that you are not holding the tag in the correct place for your model of phone. Depending on the model, the NFC reader can be in different locations. Almost all phones made in 2015 onwards have NFC background reading capabilities. It is important that you know where it is to get the best use out of your tag! For iPhones, the reader is at the top of the phone near the camera, and for Android  is generally in the middle/top on the back of the phone. Place and hold your tag against the reader for a few seconds. A pop-up will appear; click on this to view your contactless tag information!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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You can find the keyring ID number listed in your account, or when you tap the keyring with your phone, the ID number will be in the web address.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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You may have begun setting up the keyring details when you purchased your keyring. Log in to the account you created when you purchased the keyring. If you are having trouble loggin in to this, you can use the 'forgotten my password' function on the login page to reset your password. Failing this, please contact our support team and we will get you logged back in!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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If, for whatever reason, you need your keyring deactivating, please contact our support team. If the request is urgent, please call the office phone on 01673 847653

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Your keyring has already been activated! Simply log into your Adapt ID account, then go to the ‘cards’ tab to edit your keyring. Can’t remember your account details? This is likely the email address you used when you purchased the keyring. You can also change your password by using the ‘forgotten password’ function on the login page.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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It may be that you are not holding the keyring in the correct place for your model of phone. Depending on the model, the NFC reader can be in different locations. Almost all phones made in 2015 onwards have NFC background reading capabilities. It is important that you know where it is to get the best use out of your keyring! For iPhones, the reader is at the top of the phone near the camera, and for Android  is generally in the middle/top on the back of the phone. Place and hold your keyring against the reader for a few seconds. A pop-up will appear; click on this to view your contactless keyring information!

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Compatibility

As many times as you like! Simply sign in to your Adapt ID account, go to the ‘cards’ tab and amend your details for your card ID.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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As many times as you like! Simply sign in to your Adapt ID account, go to the ‘cards’ tab and amend your details for your tag ID.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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As many times as you like! Simply sign in to your Adapt ID account, go to the ‘cards’ tab and amend your details for your keytag ID.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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Postage

Our standard cards have a set number of links that you can add to them; one link for each of your social media accounts, as well as a website link.
If you would like to add any additional links to these, you will need to purchase a ‘Corporate Package’ from us. Please contact our support team for further details on this.

support@adaptid.uk.

If you still require assistance please email the team at Adapt ID directly at support@adaptid.uk

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What is adapt id

We are an accredited British company specialising in contactless NFC business cards, tags, software and technology (Near Field Communication) for connecting customers with businesses.

Our contactless NFC products synchronise seamlessly with our larger, simple to Adapt ID eco-system, used for menu ordering, venue booking, event entry. The applications are not limited to any specific industry and can all be accessed from a single online portal.

We welcome vistors for a coffee and tour round our state-of-the-art studio and production facility in the Lincolnshire Wolds. Call us today on 01673 847653.

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01673 847653

Email Sales

hello@adaptid.uk

Email Support

support@adaptid.uk

Head Office & Production

2 Church View Business Park, Binbrook, Lincolnshire LN8 6BY


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