Privacy Policy

Adapt ID respects your privacy and is committed to treating any information that we obtain about you with as much care as possible and in a manner compliant with all applicable data protection legislation including the EU General Data Protection Regulation 2016/679 (“GDPR”) and any national implementing laws (collectively “Data Protection Legislation”).

This document is our data promise to you. Please read it carefully. Among other things, it explains:

The Personal Data We Process

We collect personal data about you through the Channels when you:

The type of personal data we process may include:

Payment (such as debit/credit card) information you use to pay for our service is processed only to the extent, and for the duration, necessary to enable our third-party payment processors (Stripe) to process the relevant payment. No such payment information is retained or stored by us.

The Lawful Basis by which We Process your Personal Data

Sharing Personal Information with Third Parties

We will not share any of your personal information with third parties except as set out within this Privacy Policy. We may share personal information with our partnered payment processor, Stripe, in order to process your payment for service(s) on the Website. From time to time, we will also need to share personal data with the following types of third-party service providers who we engage to provide services which facilitate our business and who may need to process your personal data to the extent necessary to provide those services:

We seek to ensure that any third party engaged by us who processes your personal data has policies and procedures in place to ensure compliance with the Data Protection Legislation. Unless otherwise disclosed to you from time to time, we will remain the data controller in respect of your personal data despite the fact that third parties may be engaged as data processors.

We may share your personal information with third parties where we are required to do so by law or regulation (such as in connection with an investigation of fraud or other legal enquiry) or in connection with other legal proceedings (including where we believe that your actions violate applicable laws, our Website Terms of Use, or threaten the rights, property, or safety of Adapt ID, our users, or others).

How Long We Retain Your Personal Data

If you register on our Website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit that information.

Otherwise, as a maximum, we will store your data for 6 months from the last active response but in most cases, we will retain certain personal data for only as long as is reasonably necessary taking into consideration factors such as:

If you tell us that you would like to delete your account, we will take steps to delete all the personal data we hold about you once it is no longer necessary for us to hold it.

How We Protect Your Personal Data

The security of our customer's data is our top priority. is built with strict security requirements and protocols to secure your data, such as ISO/IEC 27001 and ISO/IEC 27018, and is undergoing annual security audits and assessments. We use high physical, procedural, and technical security measures to preserve the integrity and security of your data, as well as adhering to the strictest data protection laws.

We take the protection of your data exceptionally seriously and have a variety of security systems in place, our servers and based in London, UK and are all PCI compliant to keep you safe.

For as long as we do store your personal data, we will follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information you have provided. Adapt ID has security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. Personal data collected by us is stored in secure operating environments that are not available to the public. We maintain information behind a firewall-protected server.

Notwithstanding our efforts to keep your personal data secure, no system can be 100% reliable. To the fullest extent permitted by law, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any personal data you provide through the Channels. In addition, you are responsible for maintaining the strength and confidentiality of your login credentials.

We will notify you as soon as reasonably practicable if we have reason to believe that there has been a personal data breach by us (or your personal data held by us) which could adversely affect your rights and freedoms.

Links to Third Party Sites

Our Website may link or redirect to other websites. Such links or redirections are not endorsements of such websites and such third-party websites are outside the scope of this Privacy Policy.

If you access such third-party websites, please ensure that you are satisfied with their respective privacy policies before you provide them with any personal data. We cannot be held responsible for the activities, privacy policies or levels of privacy compliance of any website operated by any third party.

Articles on this site may also include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What Rights You Have Over Your Personal Data

If you have an account on this Website, or have used any of our Services or Platforms, you can request the following:

You also have the right to unsubscribe from marketing and other promotional materials/emails at any time by clicking on the unsubscribe button at the bottom of the email.

Questions and Complaints

For all questions or complaints about this policy, we would appreciate the chance to deal with your concerns before you approach the relevant data protection authority. Please contact us in the first instance via email at

You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues, which in the UK is the Information Commissioner’s Office (ICO) (

Cookie Policy

If you leave a comment on our Website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this Website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Types and use of Cookies by the Website

The table below explains the cookies we may use and why.

Forms Authentication Cookies The Forms Authentication Cookie is used to determine if a user is authenticated. Forms authentication uses an encrypted authentication ticket that is created when a user logs on to a site and then it tracks the user throughout the site.
Google Analytics Cookies These cookies are used to collect information about how visitors use our Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site and the pages they visited.
Essential cookies These cookies allow you to use the basic functionality of our website. For example, using our Services and checking your account information.
Performance cookies They allow us to get to know how you use our website. They are used to analyse visitor information such as usage, visitor numbers and help us see how effective our advertising is and to understand what you like. We also use this information to help improve our website, make our marketing more relevant and improve the user experience.
Functionality cookies They allow us to provide additional functionalities to the website, and will retain some settings information. Whilst not essential for the functionality of our site, they do enable extra features that should improve your experience.
Targeting cookies We also use cookies to track visitors’ interest in our services. We may use this to understand what most appeals to our users so we can make our offers as appropriate as possible. Browsing behaviour is also used to create relevant banner advertising with service recommendations. These banners are then served across other websites that you may visit, typically news sites, video sites and blogs. This process is called behavioural advertising and although the adverts are individually tailored to each visitor, all cookie data is anonymised and stored temporarily. Additionally, all banners of this type feature an “i” icon that provides more information from each advertising network and instructions on how to opt out.

Adapt ID Ltd T/A Adapt ID is a company registered in England & Wales.
Registered Number: 13526842.

UK Registered Office
2 Church View Business Park

Tel: 01673 847653