The security of our customer's data is our top priority. adaptid.app is built with strict security requirements and protocols to secure your data, such as ISO/IEC 27001 and ISO/IEC 27018, and is undergoing annual security audits and assessments. We use high physical, procedural, and technical security measures to preserve the integrity and security of your data, as well as adhering to the strictest data protection laws. We take the protection of your data exceptionally seriously and have a variety of security systems in place, our servers and based in London, UK and are all PCI compliant to keep you safe.

Read our data guide

No, your account will have access to the free Adapt ID online portal to allow you to update your cards and tags quickly and easily in the future. Use of the advanced Adapt ID platform for online ordering, entry and bookings will be charged additionally. More information on our other solutions can be found here.

Yes!

If you have purchased a number of cards from us, it may be easier to upload the all the information in one go, rather than to each card indivudually....

This service is chargeable - please contact our sales team for for a quote.

If you are just supplying a logo, we can generally make use of any file, however an SVG file is ideal! If you would like to supply edge-to-edge artwork for the card, please supply a PDF file, size 87 x 56mm, no crop, no bleed.

The size for our contactless tags is 36 x 36mm.

Almost all phones made in 2015 onwards have NFC background reading capabilities. It is important that you know where the reader is to get the best use out of your card! For iPhones, the reader is at the top of the phone near the camera, and for Android is generally in the middle/top on the back of the phone. Place and hold your card against the reader for a few seconds. A pop-up will appear; click on this to view your contactless business card information!

Nope!

Neither person needs an app to share or receive your contact information. All they need to do is tap their phone on your card!

If you wish to edit the details shown on your card, you can do this Here

As many times as you like! Simply sign in to your Adapt ID account, go to the ‘cards’ tab and amend your details for your tag ID.

We normally ship within 24 hours of receipt of order, payment and artwork. If your order is urgent and requires a guaranteed delivery service, please contact our support team prior to placing an order.