Food & Drink Ordering

A smarter way to order food & drink, one of the UK's leading platforms. Commission-free orders for restaurants. Exclusive offers for you.

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Or, call us now on 01673 847653

No app downloads. No commission. Just £2 per day. A smarter way to order food & drink.

Our ordering platform has been developed over years, working with your industry experts to optimise and streamline your hospitality business. We offer an adaptable, effective, timesaving solution for you and your customers.

Utilising our contactless tags or table cards direct your customer to your menu by simply tapping the contactless tag, scanning the QR code, or via your website and social media, your customers can quickly and easily order and pay in a few short seconds. We even provide you with the option to take cash payments or the ability to retain the order open and settle up at the end! The choice is yours...

The table number, or online order is relayed to the bar or kitchen avoiding timely waits, missed orders and reducing staffing... Keep your customers notified of wait times and when their order is ready automatically... It’s really that simple.

Online Menu Demo

Synchronize all our solutions seamlessly

Ther Adapt ID ecosystem combines all our products and platforms into a single, easy to use online application.

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Trusted by Brands & Companies Worldwide

Contactlessly connecting with your customers

The restaurant industry is seeing the emergence of new near field communication which is helping to streamline your customers ordering and overall dining experience. The placement of contactless tags and cards throughout your establishments, on smart posters, inside shop windows, and on menus, will allow customers to order via their phone in seconds with no app download or sign up required.

Cards and tags can notify customers once their table is ready, send them personalised discounts and even requesting drinks or appetisers whilst they're waiting, all through the Adapt ID cloud based platform.

Using our contactless cards and tags customers can order by a simple tap, and then settle up using fully contactless payment. It is even possible to request the assistance of the waitress, follow your hospitality venue on social media or even send you feedback.

Pay 0% commission

Adapt ID provides clear up front pricing at a cost that the majority of our competitors simply cannot match. We don’t take any commissions on your payments, we don’t even process your payments! Your money goes immediately to your chosen payment provider.

This means no sneaky fees — just one monthly flat fee and you keep 100% of your sales. Unlike competitors offer clear and simple flat-fee pricing of only £2 per day with no hidden fees.

Show customers what you do best

Let your brand shine through by adding your logo, photos and accent colours to your online platform.

Create your profile and platform so customised that your customers will think you built the platform yourself.

Text Message Alerts

With a 98% open rate, text messaging is one of the most powerful tools at your disposal. Keep in touch with your customers quickly and easily, sending important information or marketing offers.

Adapt ID helps you meet your online ordering, scheduling and notification requirements, streamline business management, and increase profit.

Simple pricing, no hidden charges or fees

Access the whole Adapt ID platform for only £2 + VAT per day

(payments of £180 + VAT quarterly)

What we do:

  • We provide the most simple to use and cost effective platform, above any other reasonably comparative competitor in this sector.
  • We offer a 100% money back guarantee, if you do not benefit from our service.
  • We charge an annual fee per listing with discounts for multiple listings.
  • We are continually adapting and developing, remaining focussed on providing the best possible service that you want from us.
  • We provide unrivalled support from our offices in Leeds & Lincolnshire, not just to get your listing up and running but answering any questions or queries you have in the future.

What we don't do:

  • We don't charge agency fees.
  • We don't charge a commission fees.
  • We don't offer tiered or premium subscriptions.
  • We don't allow any third-party sales and adverts via our platform.
  • We don't charge any booking surcharges, order commission, additional entry fees or service charges.
  • We don't hold any of your customers money. You the listing owner controls your own cashflow and order, booking or entry payments are made direct to you.

Our Promise To You

Frequently asked questions

What payment methods do you accept?

You can pay for your Adapt ID platform by BACS, Direct Debit or credit card.

Can I really cancel any time?
Yes, we believe that long-term contracts don’t suit the rapidly evolving needs of small businesses. Give us 30 days notice and we’ll cancel your contract.
How secure is your platform?

The security of our customer’s data is our top priority. adaptid.app is built with strict security requirements and protocols to secure your data, such as ISO/IEC 27001 and ISO/IEC 27018, and is undergoing annual security audits and assessments. We use high physical, procedural, and technical security measures to preserve the integrity and security of your data, as well as adhering to the strictest data protection laws.

We take the protection of your data exceptionally seriously and have a variety of security systems in place, our servers and based in London, UK and are all PCI compliant to keep you safe.

Is VAT included in the price?
No. VAT will be added to the listed price where applicable.
What if I have more questions?
Send us an email at support@adaptid.uk and we’ll help you out.
Call us

Talk to real people, not robots

We pride ourselves on rapid responses. We don’t like to keep customers waiting, call us direct, no robots, no queing.

01673 847653

Email: sales@adaptid.uk

Explore Our Shop

The next generation digital business cards and tags, simply tap to someone’s phone to instantly share contact info, social media, music, online shops, menus and more...

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Focus on what matters the most, and let Adapt ID handle the rest

Simple to use online booking, menu ordering and management software to save time, reduce no shows, increase staff productivity, manage customers and take data-driven decisions for your business.

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